Director of Digital Strategy
Hancock Whitney
Pam Hymel is a senior executive with over 35 years of comprehensive achievements across the financial industry including 25 years focused on digital initiatives. Prior to joining Hancock Whitney, she spent 25 years with Hibernia National Bank and Capital One serving as an accountable leader over enterprise-wide channel management, e-commerce and digital services. While at Hancock Whitney Pam is the Director of Digital Strategy and has provided leadership over various initiatives including online account opening, online banking, digital lending and the launch of a new mobile banking app, as well as several acquisition conversions. She earned her B.S. Business and Marketing from Louisiana State University.
Hancock Whitney has served generations of customers for more than a century. But, with today’s average customer age of 65 and wealth concentrated among Baby Boomers, the stakes of standing still had never been higher.
Modernizing meant shifting across 3 key areas:
In this session, executives from MX and Hancock Whitney unpack how the bank launched a modern mobile experience — rated 6th best mobile application across banks and credit unions, earned strong early results, and built the internal momentum to keep innovating. Leave with a candid look at what it actually takes to move a historic institution forward — and what happens when you do.