Plaid is a global data network that powers the tools millions of people rely on to live healthier financial lives. Our ambition is to facilitate a more inclusive, competitive, and mutually beneficial financial system by simplifying payments, revolutionizing lending, and leading the fight against fraud.
Plaid works with thousands of companies, including fintechs like Venmo and SoFi, several Fortune 500 companies, and many of the largest banks to empower people with more choice and control over how they manage their money. Headquartered in San Francisco, Plaid’s network spans over 12,000 institutions across the U.S., Canada, U.K., and Europe.
In an increasingly digital world, trust is built not just through products, but through seamless, secure, and thoughtful experiences. In this fireside chat, leaders from Citizens and Plaid will explore how financial institutions can leverage technology to meet evolving customer expectations while deepening relationships. Hear how Citizens approaches innovation with a customer-first mindset, and how collaboration can offer more intuitive, impactful digital experiences. This conversation will offer practical insights on using innovation as a tool for long-term retention and engagement.