Thomas Mazzaferro

Thomas Mazzaferro

Chief Data, AI, and Analytics Officer

Truist

Tom Mazzaferro joined Truist October 2023 as the Chief Data, AI and Analytics Officer.

Tom comes from a Financial Services background across JP Morgan Chase, Hong Kong Shanghai Banking Corp (HSBC) and Western Union. Throughout his time at JPMC, HSBC and Western Union, he held multiple roles across technology, data, operations, strategy, security lending, finance and risk management including credit risk, stress testing & impairments and Basel Capital. Most recently, Tom was the Chief Digital, Data, and Innovation Officer where he built a strong risk culture, drove business transformation through next-gen technology, launched five digital banks (Germany, Romania, Italy, Poland & Brazil), modernized a core-banking platform, and consolidated 34 data warehouses among other innovations.

Tom has been recognized as Top 10 leaders in AI and the Top 100 Most Influential Leaders in Data for the last 3 years. Tom drove transformation at HSBC and Western Union winning fintech of the year award in 2020 and 2021.

Mazzaferro earned an MBA from The Ohio State University and his undergraduate degree at Villanova University. When he isn't working, Tom enjoys time with his wife and 2 kids boating, skiing, and swimming.

Featured Sessions

Tuesday, June 3, 2025
9:35 am

Cyber risk-related fraud in financial services is increasing in frequency, sophistication and type of attack at an alarming rate, in part due to the increasing usage of artificial intelligence by bad actors.. By 2025, some experts predict that the costs from global cybercrime could reach $10.5 trillion annually.The good news: AI is being used by banks and financial institutions to fight fraud. The panel outlines a modern-day playbook for using AI to reduce fraud across channels.