Greg Sullins

Veteran financial services strategist Greg Sullins joined Newgen Software in February 2023 and he serves as the Head of U.S. Banking - Center of Excellence - supporting banks and credit unions in their digital banking transformations.  Greg engages with clients by providing guidance and support on their digital roadmap to optimize improvements for the customer and employee experience plus ensuring appropriate shareholder return on the investment.

Greg has been a Banking change agent with a career spanning over 30 years.  Prior to joining Newgen, he was EVP at Wilson Bank & Trust, overseeing strategy, quality, and productivity initiatives. He led the digital banking transformation using NewgenONE as the chosen solution for deposit account opening, customer/account maintenance along with small business and commercial loan origination.

Greg was a Bank of America executive responsible for several national influential roles in consumer, small business and commercial lending.  Greg formed and served as the CEO and President of Financial Service Solutions, LLC, a joint venture with Accenture, Fidelity National Financial and Bank of America to provide home loan business process outsourcing to U.S. Lenders.  He served as the Executive Director and Partner of IBM Lender Business Process Services, Inc., a subsidiary that he helped form to provide private label mortgage loan fulfillment services to U.S. lenders.

After many years of first-hand financial services industry experience, Greg formed The Sullins Group to serve as a consulting practice assisting banks, credit unions and fintech providers design and implement process and change interventions that integrate strategy, technology, and people to enable process improvements that create value for the business. 

At Newgen Software, Greg leads the U.S. Banking team responsible for leveraging a Center of Excellence that focuses on maximizing the value and effectiveness of Newgen Software solutions across banking operations. Greg serves as the internal authority on Newgen’s platform, delivering governance, reusable frameworks, implementation guidance, and innovation strategies to ensure scalable, compliant, and efficient solution delivery.

Greg is a certified Six Sigma Black Belt in process design and business reengineering. He is an alum of Austin Peay State University and the Graduate School of Banking at the University of Delaware.