Editor-in-Chief
American Banker
Chana R. Schoenberger is the editor-in-chief of American Banker. Previously, she was the editor-in-chief of Financial Planning after joining Arizent in 2020.
In her prior role, she was the managing editor for U.S. wealth management at J.P. Morgan. Before that, she was a columnist and freelance journalist, and previously worked at Bloomberg News, Dow Jones/The Wall Street Journal, and Forbes. A graduate of Harvard College, she received her master’s degree as part of Columbia Journalism School’s Knight-Bagehot Fellowship for business journalists. She is now based in New York City after stints in Tokyo and Canada.
In this panel, fintech and banking leaders discuss how they’re partnering to build new products that redefine traditional CFO responsibilities and unlock new opportunities for growth and innovation. Panelists will explore how embedded finance is reshaping how CFOs manage financial operations, enabling greater visibility into cash flow and improved decision-making.
With digitization being a necessity to meet customer expectations, the financial industry needs to embrace their local and relationship building “roots.” Credit unions need to identify relevant strategies to bring the best of the in-person experience to digital channels. Credit union leaders discuss which aspects of physical banking interactions should be translated into digital experiences; how to prioritize and test UX for ease of use and accessibility; how to use data and transaction history to offer customers the right product at the right time; and when to implement self-service options versus those that require more in-depth discussion and support.
Learn about this successful partnership offering that was critical to the success and development of Key Virtual Account Management (KeyVAM). Qolo’s next-generation infrastructure provides instant access to payments data, analytics, card and account generation, and money movement. What you’ll learn: The work that went into bringing it to life, the collaboration of the partners, the technology, and the measurable success based on impact and scalability.
The state of financial wellness in America is often a hotly debated issue and has been a catalyst for innovation. As consumers lean into social media influencers and fintech apps to improve their budgeting, saving, investing and other financial decision-making capabilities, banks have a new mandate and a unique opportunity to make a significant impact: Leverage the powerful combination of digital access, mobile tools and behavioral finance to meet consumers where they are, regardless of the platform or stage of their financial wellness journey. By developing mobile-enabled strategies, banks can create a new financial wellness path for consumers, helping them to enhance their functional skills while also understanding the psychology behind their decisions about money. Panelists discuss the need for banks to go beyond financial literacy offerings, why digital and mobile channels are key to reaching consumers more effectively, and how they can help consumers better understand the emotions, values and life experiences that shape their financial decisions—and how to adjust their behaviors to improve their financial well-being.