AI is transforming the future of lending. But without the right foundation, it risks becoming another checkbox rather than a competitive edge. Most banks remain stuck in pilot mode with AI, with limited use, minimal integration, and disconnected systems. This session dives into what it truly takes to move from test mode to full throttle, and steer beyond automation to achieve process autonomy. Explore the core digital capabilities, including integrated journeys, omnichannel experiences, unified workflows and real-time data access, that must be in place for AI to deliver maximum impact. Discover how an AI-first lending platform can enhance customer experience (CX), drive revenue growth, and increase operational efficiency. Backed by real-world examples, this session will show you how to shift gears and make AI a game-changer.
Introduction by Melinda Huspen, Technology Reporter, American Banker
