How consumer expectations are evolving. Subscriptions are everywhere, and while we love them for their ease and convenience, they’re becoming more difficult to manage – in fact, 35% of consumers find managing their subscriptions difficult. For issuers, this presents a unique opportunity to reinvent how subscriptions are managed to not only improve the experience, but also inspire customers to return time and time again.
Introduction by Melinda Huspen, Technology Reporter, American Banker
