Lee Wynn

Lee Wynn

SVP, Head of Digital Servicing

Regions Bank

Lee Wynn is senior vice president and Head of Digital Servicing at Regions Bank, where he leads teams responsible for delivering modern, intuitive digital experiences that support customer engagement, operational efficiency, and long‑term business outcomes.
Lee oversees digital servicing capabilities across channels, with a focus on advancing Regions’ mobile native app experience and ensuring digital solutions are scalable, reliable, and aligned to evolving customer expectations. His work emphasizes disciplined execution, cross‑functional partnership, and thoughtful modernization of digital platforms that serve millions of customers.
During his 11‑year tenure at Regions, Lee has held several leadership roles, including digital channels group manager and agile coach, contributing to the bank’s digital transformation and helping teams adopt more effective, customer‑centered ways of working. His background spans business analysis, delivery leadership, and enterprise agility, enabling him to bridge strategy and execution.
Lee previously served as an advisory board member for the Customer Experience Program at the University of Alabama in Huntsville’s Center for Learning and Professional Development. He is a certified SAFe Practice Consultant and is known for cultivating collaborative, high‑performing teams grounded in clarity, trust, and continuous learning.

Featured Sessions

Tuesday, June 16, 2026
1:45 pm
Customer Experience

As digital becomes the primary channel, personalization is no longer a differentiator—it’s the baseline expectation. This panel explores how leading banks are deploying agentic AI that doesn’t just respond to customer needs but anticipates them before they arise. Panelists will discuss the technical infrastructure, organizational changes, and privacy frameworks needed to deliver hyperpersonalization at scale—while preparing for a future where intelligent agents negotiate on behalf of both customers and institutions.