Head of AI
Pinnacle Financial Partners
Kevin is a technology leader with over 20 years of experience driving modernization, transformation, and innovation at Pinnacle. He has pioneered the firm's adoption of generative AI services and helped shape its AI policy, ensuring ethical and effective deployment across the business.
Known for a hands-on leadership style, Kevin builds high-performing teams, streamlines processes, and implements cost-saving strategies that align technology infrastructure with business goals. His focus on modernization has consistently strengthened Pinnacle's profitability and competitive position.
With strategic foresight and a commitment to excellence, Kevin continues to navigate complex challenges while positioning Pinnacle for long-term success.
Banks have moved past “What is generative AI?” to “How do we use it safely at scale?” GenAI can fabricate information and expose proprietary data, yet properly deployed it delivers 30-40% faster code development and automated document analysis. This session examines the difference between agentic AI (which takes action) and generative AI (which creates content), explores where GenAI delivers measurable value versus unacceptable risk, and provides frameworks for prompt engineering, output validation, and human oversight that make production deployment possible without compromising accuracy or compliance.