Senior Vice President and Regional Head, Financial Services
Infosys
Ajay Bhandari is a Senior Vice President and Regional Head of Financial Services for North America at Infosys. He boasts over three decades of experience shaping the financial services and insurance landscape. For the past ten years, he has played a pivotal role in bringing next-generation solutions and insights to Infosys' financial services clients. Through his leadership, Ajay has helped his clients improve their customer experience and deliver measurable business value.
Adept at fostering industry-wide transformation, Ajay builds strong partnerships with financial institutions, fintechs, cloud giants, advisors, and product companies. Through collaboration across this ecosystem, he champions innovative solutions that optimize business models, operations, and technology.
Prior to his current role, Ajay was the Global Head of delivery for Financial Services & Insurance where he honed his expertise guiding clients towards cutting-edge technologies and processes. Equipped with a Stanford Graduate School of Business Global Leadership & Entrepreneurship Program credential and a bachelor's degree in engineering (Electronics & Computer Science), Ajay brings a unique blend of business acumen and technical understanding to the table.
As U.S. banks navigate margin pressures, regulatory complexity, rising customer expectations, and intensifying competition from national and digital-native players, incremental digital change is no longer enough. The next phase of transformation requires reimagining the bank as an AI-first enterprise – where intelligence is embedded across the core, operations, risk, and customer engagement.
At this breakfast session, we explore how banks can move beyond isolated AI use cases to enterprise-wide reinvention – modernizing core platforms, activating real-time data, strengthening trust through responsible AI, and unlocking new growth models. The discussion will outline practical pathways to transform today’s digital bank into a future-ready, intelligent institution built for resilience, efficiency, and sustainable growth.