Join us as banking leaders and industry visionaries explore the future of customer experience (CX) in banking. In this new era, personalization takes center stage, as financial institutions strive to tailor their services to meet the unique demands of an increasingly diverse client base of consumers and businesses. Expert panels will address the critical challenges ahead, offering insights and strategies for a fresh perspective on creating meaningful and engaging experiences that strengthen customer loyalty.

Artificial Intelligence (AI) is the engine powering innovation and reshaping banks. Expert panels will dive into how AI manifests in practical applications, driving new technologies and solutions that move banks forward. From revolutionizing decision-making processes with predictive analytics to creating personalized customer experiences at scale, AI is the unseen architect behind these advancements. Join us as we explore the tangible ways AI is enabling efficiency, fostering creativity, and redefining the future of banking.

In today’s Digital Banking world, fraud and cyber threats abound, and Generative AI techniques are making the perpetrators craftier, faster, and more prevalent. Moving from detection to prevention is a real-time problem, a massive-scale problem, and an AI problem. Learn solutions to stop fraud or cyber threats before they cause any damage.

Delve into successful partnership models that enable traditional banks and fintechs to innovate together. Learn about structures and strategies that can lead to effective collaborations, fostering innovation while balancing both parties’ goals and risk tolerances.​