Vice President, Retail Operations Manager
Beal Bank
With 30 years of experience in retail banking, Apryl brings a deep understanding of branch operations, customer service, and team leadership to her role as Vice President, Retail Operations Manager.
Apryl is known for her approachable leadership style and commitment to operational excellence. Her core strengths lie in management, training, and retail operations, with a track record of empowering teams and streamlining branch performance.
Throughout her career, she has played a key role in several high-impact initiatives, including the successful implementation of an upgraded online account opening platform, the launch of a new online banking system, and upgrades to image center and item processing platforms.
Apryl is passionate about building strong, service-driven teams and continually improving the customer experience through innovation and efficiency.
Apryl will be speaking about the real-world challenges and wins behind implementing enterprise level digital upgrades and how partnership, clarity and empathy are key to lasting success.
In a fireside chat, discover the myriad ways that financial institutions are transforming the customer experiences across channels. Hear directly from bank executives as they share real-world success stories, highlighting the tangible benefits and measurable outcomes these digital tools deliver. The panel discussion provides valuable insights, key actionable takeaways and inspiration to meet diverse, ever-evolving needs of customers within your banking universe.
Introduction by Carter Pape, Technology Reporter, American Banker