Head of Retail Banking, Digital One
FIS
Shane has been a leader in the Austin technology market for over twenty years with a focus on client facing operations and organizational change during periods of rapid growth. In his early career at Dell, he helped start the printer business that led to the global expansion into Singapore, as well as the gaming business capped off by the acquisition of Alienware.
While at CSID, Shane built the operation around a credit and identity management platform while helping grow the company to ninety percent global market share by the time it was sold to Experian. Most recently, he redesigned and led the digital banking customer operation at Q2. Shane is excited to join the team at FIS and help us extend the momentum we have achieved into 2024 and beyond.
In a fireside chat, discover the myriad ways that financial institutions are transforming the customer experiences across channels. Hear directly from bank executives as they share real-world success stories, highlighting the tangible benefits and measurable outcomes these digital tools deliver. The panel discussion provides valuable insights, key actionable takeaways and inspiration to meet diverse, ever-evolving needs of customers within your banking universe.